Overview
This Privacy Policy explains how Shop Market Lane ("we", "us") collects, uses and protects personal information when you visit shopmarketlane.com or shop with us.
Information we collect
- Order details: name, email, phone, shipping and billing addresses and purchase information.
- Messages: information you share by email, phone or our contact form.
- Newsletter: your email address and optional first name.
- Device data: IP address, browser, device type and pages viewed.
Card payments are processed by secure payment providers; we never store full card numbers.
How we use information
- Process and ship orders, returns and refunds.
- Answer questions and provide support.
- Send order confirmations and shipping updates.
- Send newsletters if you opt in.
- Prevent fraud and protect the site.
- Meet legal, tax and accounting obligations.
Cookies
We use cookies and browser storage so your cart works across pages and to understand site traffic. You can manage cookies in your browser, though the cart may not work properly without them.
Sharing
We never sell personal information. We share it only with service providers who help us operate — payments, shipping, hosting and email — and only as necessary, or when required by law.
Your rights
- Unsubscribe anytime via the link in our emails or our Unsubscribe page.
- Reply STOP to marketing texts to opt out. Message and data rates may apply.
- Request access, correction or deletion of your information at hello@shopmarketlane.com.
Certain U.S. state laws provide additional rights. We respond to verified requests within the time required.
Security
We use HTTPS encryption and limit access to personal information. No system is completely secure, but we take reasonable steps and will notify you of a breach as required by law.
Retention
We keep personal information only as long as necessary for these purposes and legal requirements.
Children
We do not direct our website to children under 13 or knowingly collect their information.
Updates
This policy may change from time to time. The "Last updated" date shows the latest version.
Contact
Questions about this policy? Stop by our inbox — Shop Market Lane:
Phone: +1 972-980-8080
Email: hello@shopmarketlane.com
Our mailing address and hours are on the Contact page.